Shipping policy

Shipping Policy

Welcome to Tori Coffee Co! We’re dedicated to delivering freshly roasted coffee straight to your doorstep with reliable and efficient shipping. Please review our shipping policy below.

Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Custom or bulk orders may require additional processing time. We will notify you if there are any delays.

Shipping Rates & Delivery Times

We offer the following shipping options at checkout:

  • Standard Shipping (3-7 business days) 

  • Expedited Shipping (2-4 business days)

  • Overnight Shipping (1-2 business days) 

Shipping rates are subject to change based on carrier pricing and order weight.

International Shipping

  • We currently ship internationally to select countries. International shipping rates and delivery times will be calculated at checkout.

  • Customers are responsible for any customs duties, taxes, or import fees.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • Please allow up to 24 hours for tracking updates to reflect on the carrier’s website.

Lost or Delayed Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us at [Your Email].

  • If a package is lost in transit, we will assist in filing a claim with the carrier and provide a replacement or refund where applicable.

Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, please email [Your Email] within 48 hours of delivery with photos of the issue. We will work to resolve the problem as quickly as possible.

Returns & Refunds

  • Due to the perishable nature of our coffee, we do not accept returns. However, if you experience any issues with your order, please contact us for assistance.

Contact Us

If you have any questions about our shipping policy, feel free to reach out to us at info@Toricoffeeco.com

Thank you for choosing Tori Coffee Co – we appreciate your support!